Ingwenya Country Escape Terms and conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Ingwenya Country Escape's relationship with you in relation to this website.

The term Ingwenya Country Escape or 'us' or 'we' refers to the owner of the website whose registered office is Plot 46 Elansdrift road Lanseria 1747. Our company registration number is Maghilda Investments T/A Ingwenya Country Escape [94/02808/07]. The term 'you' refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • You may not create a link to this website from another website or document without [business name]'s prior written consent.
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of the Republic of South Africa

Terms and Conditions for Web Community Vouchers:

Terms and Conditions for Web Community Vouchers: When you (the Purchaser) select a Voucher and accept it, a legally binding contract is made to the Terms and Conditions of which are set out below. They do not affect your statutory rights as a consumer.

  • All bookings are subject to availability.
  • Payments for bookings must be made by the required dates as per the confirmation letter, failing which Ingwenya Country Escape reserves the right to cancel the booking for the respective offer.
  • Bookings are not confirmed until you receive confirmation in writing from us.
  • Vouchers are only valid for the period indicted on the voucher. No extensions will be allowed.
  • Spa bookings are for a maximum of 2 persons per voucher, unless otherwise stated. The rates stated are a per person rate.
  • All restaurant voucher offers for discounts apply only to the food bill, unless otherwise stated.
  • Ingwenya Country Escape reserves the right at any time to withdraw or cancel any of the vouchers not already paid for in full.
  • Should you cancel a booking, and if in the opinion of Ingwenya Country Escape the reasons for cancellation warrant a refund, a 10% administration fee will be levied and the balance of any monies due will be refunded within 7 days of written notice of the cancellation.
  • Should Ingwenya Country Escape, for reasons beyond their control, need to cancel or change the dates of a booking, the company will make every possible effort to contact you within a reasonable period to notify you of such a change and to offer you an alternate date. Where Ingwenya Country Escape has had to cancel a booking and no alternate date can be accommodated, a full refund of any monies or deposits paid will be made to the person in whose name the voucher was issued.
  • Ingwenya Country Escape’s decision with regard to any misunderstanding or interpretations as to any aspect of the offer on the voucher will be final.
  • The discounts on any voucher offered exclude all beverages and any other extras such as telephone calls etc.
  • Vouchers cannot be used in conjunction with any special promotions, discount tokens and or coupons
  • Limit one promotional voucher per person, per offer and one promotional voucher per order.
  • These vouchers cannot be used retrospectively, ie applied to orders or bookings already placed with us.
  • Ingwenya reserves the right to cancel online vouchers at any time.
  • Normal Ingwenya terms and conditions for using our web site apply. Which are found on our website www.ingwenya.com
  • These vouchers may only be redeemed against the product or service shown on the face, except in the case of a cash gift voucher which is redeemable for any product or service offered by Ingwenya Country Escape.
  • The Voucher must be taken as stated and no compensation will be payable if the recipient is unable to use it as stated.
  • Notification of any discrepancies or queries with regards to anything contained in the voucher or confirmation letter must be made to Ingwenya Country Escape in writing by e-mail to This e-mail address is being protected from spambots. You need JavaScript enabled to view it
  • Vouchers may not in any way or form whatsoever be reproduced or copied, nor the Ingwenya trade mark or anything deceptively similar to it, or authorise assist or enable others to do so without our prior written consent.
  • If you breach any of these conditions, we may cancel all contracts or vouchers with you and decline to supply any further vouchers or service until breaches have been remedied.
  • Ingwenya, its related bodies corporate, owner their officers, employees and agents will not be liable for any loss, damage or personal injury whatsoever (including but not limited to direct, indirect and consequential loss) suffered or sustained in connection with the use of the voucher while at Ingwenya Country Escape, except for any liability which cannot be excluded by law.
  • Any errors or omissions excepted


Please note Ingwenya reserve the right to change the Terms and Conditions at any time, without notice.

E & OE